Credit Card Processing

When will I be paid?
Electronic Payments: 10th and 25th of the Month Orders placed between the 1st and 15th of the month are paid on or about the 25th of that month. Orders ...
Thu, 7 Apr, 2022 at 11:08 PM
What are the fees for Biblio credit card and PayPal processing services?
Payment processing fees for Biblio booksellers are: For booksellers who have chosen billing option "B": 4.5% for the first $500 of the transact...
Thu, 14 Oct, 2021 at 5:37 PM
How do I get paid?
Depending on where your business is located, BiblioDirect offers a number of options for receiving payments from Biblio, including: Direct Deposit for ...
Thu, 7 Apr, 2022 at 11:09 PM
How do I issue a refund?
You won't need to request a refund if an order is marked as rejected, or canceled by the customer before you have changed the order status to Shipped. ...
Sun, 6 Feb, 2022 at 1:10 PM
Why haven't I received my direct deposit?
Sometimes, due to errors in bank routing numbers or account numbers, you may not receive your direct deposit from Biblio for credit card processing. It ...
Sun, 6 Feb, 2022 at 1:11 PM
Who collects taxes on orders placed through Biblio?
Recent tax law changes in many U.S. states now require that Biblio calculate, collect and remit sales tax to those states. If you are a seller in an affecte...
Fri, 28 Jan, 2022 at 9:53 PM
Will fees be automatically deducted from my payment?
Yes. When we process your payments each month, we will automatically deduct your fees from the amount you receive. This includes all commissions, credit car...
Fri, 28 Jan, 2022 at 9:54 PM
What if my shipment is lost in mail?
The bookseller is responsible for ensuring that all books reach their shipping destinations. We are not responsible for books lost in shipment or that are o...
Fri, 23 Jul, 2021 at 3:28 PM
How long before an order is automatically canceled?
Orders are expected to be processed as either rejected, canceled, or shipped within 3 business days. Orders not processed by this time are subject to cancel...
Fri, 23 Jul, 2021 at 3:28 PM
Who assumes the risk in fraudulent purchases and credit card fraud?
If we process payment for the order, then we assume 100% fraud liability. If the bookseller processes the payment, then the bookseller assumes the risk ...
Fri, 23 Jul, 2021 at 3:29 PM