If you plan to change the format of your upload files, please request a new upload filter from the Upload Settings page. Log in to your account and go to BiblioDirect bookseller menu, click on "Inventory" at the top of the page. You will find a link in the drop-down menu called "Upload settings".
On that page, you can set up an FTP account if one has not already been set up for you, change your FTP account username and/or password, and request your upload filter to be adjusted based on the format of your next upload.
If you know that your upload format is going to change, use the "Upload Settings" tool to "Request a new upload filter" before sending your first upload in the new format, or drop us an email in advance of your first upload in the new format at firstname.lastname@example.org and we will adjust your upload filter to work with the new upload format.