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All sellers are automatically set up with an FTP account at Biblio, even if they do not use it. "FTP" simply stands for "File Transfer Protocol" and is a method of uploading that supports very large files. You can always upload inventory files and book image files to Biblio via FTP, regardless of the file size.
Your login information for your Biblio FTP account consists of a host address, a username, and a password. The host address (sometimes called a file path, server, or directory) is always:
ftp.biblio.com
Your Biblio FTP username and password are specific to your BiblioDirect bookseller account. All FTP usernames and passwords are case-sensitive and must be entered just as they appear.
You can always view your FTP username, and change your FTP password if you wish, from your bookseller menu. We have recently updated the BiblioDirect bookseller menu tools and interface. If you are using the old menu, you will find the "Upload settings" link inside the box labeled "Add or Edit Inventory". If you are using the new menu, click on "Inventory" at the top of the page. You will find a link in the drop-down menu called "Upload settings".
Please note, your FTP username and password are separate from your regular menu log-in. You use your account email address and a chosen password to log in to your bookseller account; your FTP login consists of a separate username and password.
You can set your FTP password to be the same as your account login password if you would like, but those systems are not connected.