What is the policy for responding to customer inquiries?

Modified on Sun, 30 Jan 2022 at 07:19 PM

As stated in our bookseller agreement, all Biblio customer inquiries or emails should be answered within 2 business days.

If we receive repeated notices from customers that a bookseller has not responded to inquiries, we may need to remove the seller's listings from our active inventory, until any issues are resolved.

For more on policies and procedures click here!

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article