Managing Orders

International consolidated shipping program
Biblio has partnered with Asendia to make international shipping far less expensive, and easier to process! The Benefits Biblio is an international mar...
Tue, 1 Nov, 2022 at 12:07 PM
Adjust Postage Charges
If the order is part of the Asendia Consolidated International Shipping Program, you won't see the option to Adjust Charges unless you've opted th...
Thu, 5 May, 2022 at 10:58 PM
How do I issue refunds?
You don't need to request a refund if you reject the order as unavailable, or the order is canceled by the customer before you have changed the order s...
Thu, 5 May, 2022 at 10:59 PM
How do I handle orders shipping to Australia and New Zealand?
Australia (Effective July 1, 2018) A 10% Goods and Services Tax (GST) will be levied on imported goods with a customs value of AUD $1,000 or less. New Z...
Sun, 25 Jul, 2021 at 5:14 PM
What orders should be opted out?
The vast majority of affected orders will be covered by the Asendia Program rates we're applying. There will of course be some edge cases, and you'...
Sun, 30 Jan, 2022 at 8:07 PM
Biblio Sales Tax Nexus
A number of states have recently changed their tax laws around online sales. You will not need to collect sales tax on your Biblio orders shipping to custom...
Sat, 23 Oct, 2021 at 11:57 AM